Are reservations accepted?
Reservations are only accepted for groups of 25 or more. For all other sales, tickets are sold on a first-come-first-served basis.
Does the one-hour tour stop at Boldt Castle?
No, it takes us an hour-and-a-half to get to the castle
How long is the tour if I stop at Boldt Castle?
The 10 a.m. and the 3 p.m. Gananoque departures are Boldt Castle Tours and the duration is 5 hours. The actual tour is three hours plus a 2 hour stop at Boldt Castle.
Do you have a seniors` rate?
Yes, we do have seniors` rates. The age for a senior`s rate is 65. We also have children`s rates for ages under 13.
Do I have to pay extra to visit Boldt Castle?
Yes, the castle charges an admission fee that is not included in our ticket price. The admission into Boldt Castle is $9.00 U.S.
What is considered proper ID for U.S. customs at Boldt Castle?
For those wishing to visit Boldt Castle with the Gananoque Boat Line (schedule 10 am and 3 pm daily), it is important to know that Boldt Castle is located in United States waters. The Gananoque Boat Line operates from a Canadian port. Because of this fact, all tours to Boldt Castle are subject to strict Canadian and United States customs and immigration policies following the tragic events of September 11, 2001. The Gananoque Boat Line has no control over these policies and must adhere to them. The following are the documents required by passengers to take the 5 hour Boldt Castle Tour.
NO EXCEPTIONS WILL OR CAN BE MADE TO THE FOLLOWING
1) BEGINNING JUNE 1, 2009 ALL PASSENGERS REQUIRE A VALID PASSPORT. .
2) All other visitors will require a passport and a valid Canadian and United States entry visa.
3) Passengers must show appropriate documents to the Gananoque Boat Line personnel prior to purchasing tickets.
4) Passengers must carry their documents with them at all times while onboard.
5) Please note anyone requiring an entry visa, one can be obtained at any border crossing at a cost of $6.00 American and the border will not accept Canadian funds.
THE ABOVE IS SUBJECT TO CHANGE WITHOUT NOTICE.
Will the boat wait for me if I get off at the castle?
Yes! All Boldt Castle departures stay at Boldt Castle for the 2 hour duration of your visit.
Does the boat from the Ivy Lea location stop at Boldt Castle?
No, the one hour tour from Ivy Lea goes around the castle but does not stop.
Are pets allowed on Gananoque Boat Line vessels?
No. For health and safety reasons, pets are not allowed on any of Gananoque Boat Line`s vessels.
Are your vessels fully accessible?
Yes, all vessels are fully accessible on their first level.